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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed to accept sports bets in my country?

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Yes, Football Compass operates under a gaming licence issued by the Curaçao eGaming Authority, which covers sports betting for players in most jurisdictions. However, some countries restrict online sports betting under local law, so we recommend checking our 'Restricted Countries' list before signing up. If your location is permitted, you can register and bet legally.

02

What bet types can I place on FIFA World Cup matches at Football Compass?

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Football Compass offers a full range of pre‑match and live markets for World Cup games, including moneyline (1X2), Asian handicap, over/under totals, correct‑score, first‑goal‑scorer and tournament‑wide prop bets. In‑play betting is available for selected matches, with odds updating in real time. All markets are subject to the same maximum‑payout limits disclosed in your account settings.

03

How does Football Compass verify my identity before a withdrawal?

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We use a Know‑Your‑Customer (KYC) process that requires a government‑issued photo ID (passport or national ID) and a recent proof of address (utility bill or bank statement). You can upload the documents directly in the ‘Verification’ section of your account. Once the documents are approved – usually within 24 hours – you can request withdrawals without further delays.

04

Which payment methods does Football Compass accept for depositing funds?

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You can deposit using Visa and Mastercard credit or debit cards, the e‑wallets Skrill and Neteller, the prepaid voucher Paysafecard, and direct bank transfers. For cryptocurrency users, Football Compass also accepts Bitcoin (BTC), Ethereum (ETH) and Tether (USDT) with no minimum deposit. Deposits via cards and e‑wallets are credited instantly; bank transfers and crypto confirmations may take a few minutes to an hour depending on network congestion.

05

What happens to my bet if a World Cup match is postponed or cancelled?

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If a World Cup match is postponed before kick‑off, all bets are void and the stake is returned to your account unless the match is rescheduled and completed within the same tournament window (usually 48 hours). For abandoned matches after the game has started, bets on the outcome already decided remain valid; any remaining markets are void unless the match is officially restarted within the allowed period.

06

Does Football Compass provide tools to help me gamble responsibly?

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Yes – Football Compass gives you the option to set daily, weekly or monthly deposit limits, loss limits, and wagering caps. You can also activate a temporary self‑exclusion or a permanent account closure directly from the ‘Responsible Gambling’ page. We partner with organizations such as GamCare and Gamblers Anonymous and provide direct links to their support services.